American Airlines to Sell Preferred Seats on Priceline August 3rd, 2012
FORT WORTH, Texas, July 30, 2012 /PRNewswire/ – Priceline.com is the first major online travel agency to sell American Airlines Preferred Seats, a product exclusively available to travel agencies through American’s technologically advanced direct connection to its host reservations system.
In recognition of this, American announced it is offering a 25 percent discount off its normal price for the Preferred Seats optional service, beginning today through Aug. 5 on AA.com and Priceline.com.
Priceline.com began booking tickets through American’s direct connect in January 2011 and is now booking more than 2,000 tickets a day through the channel.
“We support innovation that improves the travel experience for our customers and we appreciate that American is offering this new product at a special discounted rate,” said Mark Koehler, Priceline.com’s Senior Vice President, Air.
“This offer is a testament to how customers win when American can choose to distribute its product via less expensive and more capable technology,” said Cory Garner, American’s Managing Director – Sales Operations and Distribution.
The discount offer is also available through AA.com mobile, Self-Service Check-In machines and AA Reservations.
About Preferred Seats
Preferred Seats are desirable seats near the front of the Main Cabin and are available for purchase when booking a flight, up until the airport check-in cutoff time, beginning at $4 per flight. Preferred Seats can be purchased through AA.com, AA.com mobile, Self-Service Check-In machines, AA Reservations and travel agencies that use American’s advanced direct connect technology. Premium and full-fare customers have complimentary access to Preferred Seats. For more information, please visit www.aa.com/seats.
American Airlines to begin Luggage Deliver Service August 3rd, 2012
FORT WORTH, Texas, Aug. 2, 2012 /PRNewswire/ — American Airlines today announced it is the first U.S. airline to team up with BAGS VIP Luggage Delivery to launch a new service to help customers make their journey more relaxing and convenient. Beginning Monday, Aug. 6, customers who purchase the new Baggage Delivery Service can bypass the airport baggage claim upon arrival and have their bags delivered to their office, home, hotel or wherever else their final destination may be. Baggage Delivery Service, enabled by BAGS VIP Luggage Delivery, is available seven days a week, including holidays, at more than 200 U.S. domestic airports and select international Pre-Clearance cities. Booking the new Baggage Delivery Service is as easy as 1-2-3:
- Upon booking their flight on AA.com – or up to two hours prior to departure by clicking on “View Itinerary” – customers have the option to buy this service. The cost is $29.95 for one bag, $39.95 for two bags and $49.95 for three to 10 bags.
- When customers arrive at the airport, a special indicator will be printed on their bag tags to help BAGS VIP Luggage Delivery representatives correctly identify luggage and quickly get it to its final delivery destination.
- Customers can then bypass the baggage claim at their destination airport and head to their hotel, home or wherever their travel may take them. For delivery locations within 40 miles from the airport, their bags will arrive within one to four hours at the destination of choice.
“Teaming up with BAGS VIP Luggage Delivery shows our commitment to provide more options to help our customers have a hassle-free trip,” said David Vance, Managing Director – Customer Operations Planning. “We think this service will be especially valuable to families traveling with children as well as our business travelers who need to go straight to a meeting or into the office.”
The price for Baggage Delivery Service is in addition to any applicable bag fees that need to be paid to American Airlines at the airport during the time of check-in. For American customers who need their bags delivered between 41 and 100 miles from the airport, there will be an additional $1 per mile charge and an estimated delivery time between four and six hours instead of one to four hours.
To learn more about the new Baggage Delivery Service and how to make your journey with American more relaxing, visit www.AA.com/BagDelivery.
Delta Launches Nationwide Fare Sale July 27th, 2012
ATLANTA, July 26, 2012 /PRNewswire/ — Delta Air Lines (NYSE: DAL) has put hundreds of flights nationwide on sale for fall 2012 as it celebrates the completion of its historic expansion at New York’s LaGuardia Airport.
“Our LaGuardia expansion is truly a momentous occasion for Delta, and to celebrate we’ve put fares on sale across the U.S.,” said Gail Grimmett, Delta’s senior vice president – New York. “That means our customers in New York, Boston, Chicago, Atlanta and other cities nationwide can join in the celebration when they fly Delta this fall.”
This month, Delta completed the final phase of its LaGuardia expansion, which added 100 new daily nonstop flights – the single largest airline expansion at LaGuardia in decades. Today, Delta operates more than 260 daily flights to 60 cities from LaGuardia, significantly more than any other airline.
Delta also is investing significantly in upgrading its airport facilities in New York, including a $160 million modernization at LaGuardia and a $1.2 billion expansion and enhancement of its terminal at John F. Kennedy International Airport, where the airline operates an international hub.
ATLANTA, July 27, 2012 /PRNewswire/ – Delta Air Lines (NYSE: DAL) today announced its subsidiary, Comair, Inc. will cease operations after Sept. 29, 2012
In a memo issued today to the Officers and Directors of Delta Air Lines, Don Bornhorst, Senior Vice President of Delta Connection, said:
“While regional flying has and will remain a key component of Delta’s network, customer expectations and the unit costs of regional flying have evolved. In response, Delta recently announced its plans to reduce the total number of regional jets in its network while adding more mainline flying. This includes reducing the number of 50-seat regional jets from nearly 350 aircraft to 125 or fewer in the upcoming years. As a result of this reduction and changes to its customer-focused business strategy, Delta has made the difficult decision to cease Comair’s operations.”
Ryan Gumm, President of Comair, communicated Delta’s decision this morning to Comair employees in a memo, the full text of which is included below.
The discontinuation of Comair’s operations will not result in any significant changes to Delta’s network, which has enough flexibility to accommodate these changes. Currently, Comair accounts for approximately one percent of Delta’s network capacity. There will be no disruption to customers and no significant adjustments to Delta’s flight schedule or locations served. All customers who travel on the Delta network, whether on Delta Connection flights or mainline aircraft, can continue to make travel plans with Delta as they have in the past.
Cincinnati will continue to be an important market in Delta’s worldwide network. Over the past several years, working with community leaders, Delta has right-sized capacity at Cincinnati to better match service to local passenger demand. Cincinnati is now a profitable market for Delta and the city continues to enjoy over 120 peak daily flights, with non-stop service to 49 destinations. No reductions in the number of Delta flights are planned at Cincinnati as a result of this decision.
FORT WORTH, Texas, July 23, 2012 /PRNewswire/ — American Airlines continues plans to enhance and modernize travel with today’s announcement of customer-pleasing interiors onboard its more than 200 new narrowbody deliveries from Airbus and Boeing – these are a part of the previously announced order for 460 new aircraft.
“We intend to be the only airline to offer a three-class service and the first to offer fully lie-flat First and Business Class seats on transcontinental flights with our Airbus A321 transcontinental aircraft,” said Virasb Vahidi, American’s Chief Commercial Officer. “By using the A321 aircraft with three classes of service and outfitted with fully lie-flat premium class seats, all-aisle access in First Class, and state-of-the-art amenities, we will be able to continue providing an industry-leading premium experience on transcontinental routes, while significantly reducing costs through improved fuel efficiency.”
As previously announced, American plans to take delivery of 130 current generation Airbus aircraft from the A321 and A319 variants and up to 100 Boeing 737-800s through 2017. American plans to configure some of the A321s for use on transcontinental flights and intends to use the remaining A321s, as well as all of the A319s and new Boeing 737-800s to retire aging aircraft in its existing fleet.
Designed in partnership with James Park Associates (JPA), the overall design, trim and finish of these aircraft will reflect the look and feel of the new American and will complement the interior design scheme of the airline’s highly anticipated Boeing 777-300ERs and redesigned 777-200ERs to provide customers with a more consistent experience between aircraft types.
In addition to modern interiors, these aircraft will also keep customers connected with inflight Wi-Fi throughout the aircraft; entertained with in-seat entertainment at every seat; and fully charged with individual 110-volt universal AC power outlets and USB jacks at every seat. Plus, Main Cabin Extra seating, installed on all new deliveries beginning in August 2012 on the Boeing 737-800, will offer the option of more legroom and priority boarding privileges.
All of these new deliveries also incorporate the latest improvements to reduce fuel burn which helps American continue on the path toward reducing its carbon footprint.
The First Class cabin will be outfitted with 10 fully lie-flat seats in a 1-1 configuration, giving every seat direct aisle access – a feature that no other domestic airline offers. Customers can individually adjust any component of the fully lie-flat seat, designed by Sicma, including the seat back, head rest and leg rest. The seats feature a large tray table and work surface and an individual storage unit for stowing personal items. Seat controls have a more intuitive design for optimum customer comfort and simplicity.
The Business Class cabin will be outfitted with 20 fully lie-flat seats, designed by BE, in a 2-2 configuration. In the Main Cabin the seats will be designed by Recaro and arranged in a 3-3 configuration. The option to enjoy more legroom is available with 36 Main Cabin Extra seats and the aircraft also offers 36 Main Cabin seats. More details about the Business Class and Main Cabin seats will be provided at a later date.
To ensure customers traveling from coast to coast have access to the latest in inflight entertainment, American plans to outfit the entire aircraft with seat-to-seat chat, live text news and weather updates, 3-D moving maps, airport maps, connecting gate information, and more.
For customers traveling in the premium class cabins, a complimentary inflight entertainment selection of up to 75 movies, more than 150 TV programs, more than 350 audio selections and up to 15 games will be available on a 15.4-inch HD-capable touchscreen monitor positioned in each seat. Bose® QuietComfort® 15 Acoustic Noise Cancelling® headsets will be available.
In the Main Cabin, every seatback will have an 8.9-inch HD-capable touchscreen monitor with an assortment of movies, TV programs, games and audio selections.
American intends to take delivery of these aircraft beginning in November 2013 through 2014. The A321 transcontinental aircraft will replace American’s existing fleet of Boeing 767-200s and fly between New York’s John F. Kennedy International Airport (JFK) and San Francisco International Airport (SFO), and JFK and Los Angeles International Airport (LAX).
A321, A319 and Boeing 737-800
The remaining A321s, as well as all of the A319s and 100 Boeing 737-800 new deliveries, will enrich the inflight experience with modern technology and entertainment options for customers traveling throughout the United States.
American intends to replace its fleet of domestic Boeing 757-200s and MD-80s with A321s, A319s and Boeing 737-800s – all with leather seats, Wi-Fi and in-seat inflight entertainment throughout the aircraft. These aircraft will have a two-class cabin configuration, Main Cabin Extra seating and 110-volt universal AC power outlets at every seat.
Similar to the innovative inflight entertainment capabilities of the A321 transcontinental aircraft, American also plans to give customers onboard these aircraft access to seat-to-seat chat, weather updates, 3-D moving maps, airport maps, connecting gate information and more.
For customers traveling in the First Class cabin, a complimentary inflight entertainment selection of up to 75 movies, more than 150 TV programs, more than 350 audio selections and up to 15 games will be available on a 12.1-inch HD-capable touchscreen monitor positioned in each seat. Customers in the Main Cabin will also enjoy an assortment of movies, TV programs, games and audio selections on 8.9-inch HD-capable touchscreen monitors in each seat.
These aircraft will be delivered beginning with the A319s in July 2013, followed by the Boeing 737-800s in October 2013 and the A321s in the second quarter of 2014. American is still evaluating the specific markets these aircraft will serve.
American’s new narrowbody deliveries are part of a series of investments the airline is making to renew its fleet and an integral piece of the plan to transform it into the youngest fleet among the major U.S. airlines in the next five years. For example, in May American announced plans to redesign its fleet of 777-200ERs to offer fully lie-flat Business Class seats with all-aisle access, Main Cabin Extra seating, Wi-Fi and in-seat entertainment throughout the aircraft. American also announced plans to refresh up to half of its fleet of 767-300ERs to include fully lie-flat Business Class seats with all-aisle access and Main Cabin Extra seating. American also has orders for 10 Boeing 777-300ERs that are anticipated for delivery beginning later this year.
American’s fleet renewal efforts serve to modernize and enhance the fleet in order to emerge from the restructuring process a stronger, new American. For more information on American’s aircraft investments, including the latest details of the narrowbody fleet, visit www.AA.com/NewPlanes.
United Customers Can Expedite Travel Process with TSA PreCheck™ July 27th, 2012
HOUSTON, July 24, 2012 /PRNewswire/ – United Airlines announced the launch today of the Transportation Security Administration’s (TSA) PreCheck™ program at Houston’s Bush Intercontinental Airport (IAH), Terminal C South, and Los Angeles International Airport (LAX), Terminal 7. TSA PreCheck™ is a new, risk-based, pre-screening initiative that allows customers to volunteer information about themselves that may make them eligible to expedite their screening experience. Eligible United customers traveling through Terminal C at IAH and Terminal 7 at LAX are allowed to leave on their shoes, light outerwear and belts and to keep their laptops and 3-1-1 compliant liquids and gels in their carry-ons.
“We are excited that the TSA is expanding the PreCheck process to two more United hubs,” says United’s Senior Vice President of Network Operations and United Express Alex Marren. “PreCheck makes our customers’ overall experience easier, and we appreciate TSA’s efforts to make the screening process more efficient.”
The TSA manages and operates this program and is working with United and with U.S. Customs and Border Protection to identify possible participants. Eligible United MileagePlus members are being invited to participate in the initial phase. Non-members may qualify by becoming eligible members of U.S. Customs and Border Protection’s Trusted Traveler programs. For customers who choose to participate, the TSA will determine eligibility for expedited screening prior to each flight and will embed this information in the barcode of eligible customers’ boarding passes. TSA agents will scan the boarding pass and will direct eligible customers to the assigned pre-screening lane. The TSA will always incorporate random and unpredictable security measures, so no customers are guaranteed expedited screening.
MileagePlus members participating in this program may be eligible for expedited security screening at Chicago O’Hare, Atlanta, Boston, Charlotte, Reagan Washington National, Minneapolis-St. Paul, Portland, Ore., and Seattle, in addition to Houston and Los Angeles. United customers can look forward to TSA PreCheck™ launching at additional airports throughout 2012. For more information on TSA PreCheck™, visit tsa.gov or united.com/tsaprescreening.
SOURCE United Continental Holdings, Inc.
JetBlue rewards Frequent Fliers with TrueBlue Mosaic(TM) Status July 23rd, 2012
NEW YORK, July, 23, 2012 /PRNewswire via COMTEX/ –JetBlue Airways (Nasdaq: JBLU), the airline that loves to give back, today introduces TrueBlue Mosaic, an enhancement to the carrier’s existing customer loyalty program that will add even more value for its most frequent flyers. Officially launching this fall 2012, TrueBlue Mosaic members will automatically receive:
- Free second checked bag for everyone flying on the member’s reservation (b)
- Free Even More(TM) Speed, providing expedited security at 36 airports for everyone flying on the member’s reservation
- Early boarding with early access to overhead bin space for everyone flying on the member’s reservation
- Ability to use TrueBlue points to purchase Even More(TM) Space seats for extra legroom
- Access to a dedicated 24/7 customer service line
- Three Bonus TrueBlue points per dollar spent for a total of nine points per dollar when booking on jetblue.com (c)
Existing members of TrueBlue, JetBlue’s loyalty program, will be automatically upgraded to TrueBlue Mosaic if they have earned 15,000 base flight points or completed 30 flight segments and have earned at least 12,000 base flight points in a calendar year. Current TrueBlue members eligible for TrueBlue Mosaic will be notified and automatically enrolled in the program this fall. To learn more, visit: www.jetblue.com/mosaic.
- To celebrate the launch of Mosaic and show appreciation for its most frequent longstanding customers, JetBlue is rolling out a special introductory gift of six free Even More(TM) Space seats for TrueBlue members earning the Mosaic badge in 2012. Even More(TM) Space gives customers additional room to stretch out and relax, plus early boarding and early access to overhead bins.
“We’ve applied a fresh approach to member recognition with the introduction of TrueBlue Mosaic, offering those who fly with us the most increased ease of travel, while still maintaining excellence in product and service for all,” said Dave Canty, JetBlue’s director of loyalty marketing. “Whether traveling for business, pleasure, or anything in between, our new Mosaic members will receive more value, more services and even more extras; our way of saying ‘thank you’ for choosing to fly with us time and again.”
Mosaic, named after one of JetBlue’s acclaimed tailfin designs, is an apt choice for the new loyalty nomenclature and a departure from the existing, traditional tiered loyalty programs. Mosaic describes the way in which the airline views its diverse customer base, as people from all different walks of life and traveling for different reasons – business, vacation, visiting friends and family – with the opportunity for all to benefit in the same way when they book JetBlue as their airline of choice. TrueBlue Mosaic customers will receive all the great benefits that already come with flying JetBlue, including plenty of room to stretch out, free snacks, 140 channels of free entertainment programming, and the best service in class.
“The ability to skip the security line, check a second bag for free, earn extra bonus points on every dollar spent, or reach a dedicated customer service line, will save time for business travelers with tight schedules, reduce hassle for parents flying with kids, and put money back in everyone’s wallets,” Canty added.
TrueBlue, JetBlue’s loyalty program, is free to join and includes the ability to use points for any seat on any JetBlue operated flight, no blackout dates (d). One way Award Flights are available starting at just 5,000 points and $2.50 taxes/fees (e). Additional information about TrueBlue and how to register can be found at https://trueblue.jetblue.com.
TEMPE, Ariz., July 11, 2012 /PRNewswire via COMTEX/ –Today US Airways (NYSE: LCC) begins non-stop service to five new communities from Washington, D.C.’s Reagan National Airport: Augusta, Ga., Minneapolis, Minn., Fayetteville, Ark., Montreal and Toronto.
United Announces Order For 150 Boeing Aircraft July 12th, 2012
CHICAGO, July 12, 2012 /PRNewswire/ — United Continental Holdings, Inc. (NYSE: UAL) and its wholly owned subsidiary, United Air Lines, Inc., today announced an order to purchase 150 narrowbody Boeing 737 aircraft. Under the new agreement, United will purchase 100 Boeing 737 MAX 9 aircraft and 50 Boeing 737-900ER aircraft for delivery between 2013 and 2022. These new aircraft will allow United to replace older, less-efficient aircraft to reduce fuel and operating costs, enhance the customer experience and maximize network opportunities. In addition, United is the North American launch customer for the 737 MAX 9, continuing its long tradition of launching new programs such as the 767, 777 and 787.
“This order is a major step in building the world’s leading airline, and we look forward to offering our customers the modern features and reliability of new Boeing airplanes, while also making our fleet more fuel efficient and environmentally friendly,” said Jeff Smisek, United’s President and CEO. “New aircraft deliveries support our flexible fleet plan, permitting us to tailor future capacity up or down, based on changes in demand or other market conditions.”
“These new aircraft, combined with our new widebody aircraft already on order and our existing fuel-efficient aircraft, will solidify United’s future fleet as one of the most efficient and environmentally responsible fleets among our global competitors,” said Smisek.
United will begin taking delivery of 100 Boeing 737 MAX 9 aircraft in 2018. Boeing’s newest family of airplanes will deliver a significant improvement in fuel efficiency in the single-aisle aircraft market. The 737 MAX 9 will be powered by the new CFM International LEAP-1B engine. The 737 MAX 9 is expected to achieve fuel burn and CO2 emission reductions of up to 13 percent compared to current 737 aircraft. United’s 737 MAX fleet will feature the customer-pleasing Boeing Sky Interior, which creates a greater sense of space in the cabin and features an energy-efficient LED lighting system with different lighting and color schemes, a quieter cabin with improved ventilation, and larger overhead bins that accommodate additional carry-on bags.
United also plans to purchase 50 additional Boeing 737-900ER aircraft with deliveries beginning in late 2013. These next-generation models will be used primarily to replace older, less-efficient Boeing 757-200 aircraft that are flown domestically and are expected to burn up to 15 percent less fuel per seat than the aircraft they replace. CFM56-7B engines will power the aircraft. United was the North American launch customer for the 737-900ER when its predecessor placed its first order in 2006 and currently operates a fleet of 43 737-900ER aircraft.
The new 737-900ER will also feature the Boeing Sky Interior, which has been included on United’s 737-900ER aircraft since United became the first U.S. airline to operate 737-900ER aircraft with the new interior in 2011.
This order solidifies United’s well-balanced order book with 272 new aircraft deliveries anticipated through 2022, including 50 Boeing 787 Dreamliners and 25 Airbus A350XWBs. United will be the first North American carrier to take delivery of the 787 Dreamliner, a revolutionary airplane that will provide customers a superior travel experience while reducing fuel and operating costs by up to 20 percent, with the first delivery scheduled in late September.
FORT WORTH, Texas, July 2, 2012 /PRNewswire/ – American Airlines AAdvantage® members can now book award travel via AA.com on Qantas Airways, a oneworld® alliance carrier and joint business partner. On the heels of Qantas’ recent expansion to daily service between Dallas/Fort Worth and Sydney, Australia, this new option offers customers added choice, convenience and flexibility when using AAdvantage miles to book award travel to Australia, New Zealand, the South Pacific or beyond.
“We received very positive feedback when we launched online booking for Alaska Airlines, British Airways and Hawaiian Airlines – and the demand for Qantas has been high,” said Suzanne Rubin, President – AAdvantage Loyalty Program. “Our AAdvantage members have been quite enthusiastic about the ability to book award travel on AA.com for AAdvantage participating airlines – and expanding to other carriers continues to be one of our main priorities.”
The addition of Qantas to award booking on AA.com highlights American’s ongoing commitment to offering enhanced benefits to its customers. American and Qantas are working together to offer customers more flights from more cities across the U.S. and Australia than any other airline partnership and are optimizing their schedules to improve connection times for customers when traveling between the two countries. For more information on how American and Qantas are enhancing the travel experience for customers, please visit http://www.AA.com/i18n/urls/qantas.jsp.